Contact information

Velora

Email: Veloratt123@gmail.com

We're an online-only store based in Michigan, United States, shipping worldwide.

Email is the fastest and only way to reach us — there's no phone line and no walk-in location. A real person answers, and we reply within one business day, seven days a week.

Email us about:

• Order status, tracking and delivery questions

• Changes or cancellations before your order ships

• Refunds under the 14-night trial

• Warranty claims

• Anything damaged, faulty or missing

Please include your order number so we can help on the first reply.